With Xilium's growth, we also care to give back our good fortune. Last July 18, the BIDANI Network Program launched their KupCOP Mix Cookbok Vol. 1. and The UPV GDP and COP-BIDANI Nutrition Hub. In support of this event, Xilium's CEO Vanessa Belleza gave the opening remarks and message to the attendees.
Moving Forward: FGD & Brand Alignment
As part of our goal for consistent growth, Xilium's Branding Team conducted Focus Group Discussions (FGDs) across our organization's four sites - Iloilo, Roxas, Bacolod, and Cebu. The FGD and Branding Alignment was meant to get the feedback of employees regarding the company's engagement efforts and what suggestions they can offer to further strengthen Xilium's culture within the company.
As the Account Supervisor, you lead a team of 10-15 Virtual Medical Assistants (VMAs) and ensure they receive management support in their day-to-day tasks. You monitor your team's performance and assess their operational needs on a regular basis, recommending training if required.
You work closely with our clients by addressing any service-related issues. As a leader, you are one of the primary drivers in maintaining a long-term relationship with our clients, ensuring that they are satisfied with our service delivery.